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Aria Clinic were absolutely fantastic. I highly recommend anyone seeking fertility treatment to come to Aria. I had three transfers at another well known and established clinic in London and decided to move after feeling like I was in a sausage factory with no real continuity of care, poor communication and no sense of anyone really over seeing our case and our specific circumstances. I moved to Aria on a friend’s recommendation and I wish I had found them earlier. I would have saved myself a lot of heartache and money!
I would say the key differences between Aria and other fertility clinics are:
1) continuity of consultant. I saw one consultant who oversaw our case and really considered and read through our history. Dr Carby was our consultant and she is absolutely brilliant. I appreciated her calm and considered approach. She explained things in a plain and simple way, making us aware of the pros and cons of everything and where the science is solid and where it is experimental.
2) I never had to chase for a response to an email or a call or anything at Aria. From the admin staff to the nurses to literally every person I spoke with. I would spend endless amounts of time chasing for responses at my previous clinic, waiting for the call centre to pick up and for the call to go nowhere useful. Chasing patient coordinators that wouldn’t respond or remember anything about you and your case. It was extremely stressful at a time when you are already under a lot of pressure. The fact that Aria always responded in a timely manner was like a weight off my shoulders. I felt I could absolutely trust them and I could just focus on my body and the treatment.
3) the nurses (Maartje and the nurse during my transfer) are absolutely lovely. So warm and caring and really good at their work.
4) the whole atmosphere at Aria is like being in a cosy, private friendly clinic. The reception staff are friendly, the reception area is like being in a (very smart) living room. These things seem small but have a huge impact when you are going through something so emotionally, physically and financially demanding.
5) pricing is transparent and you know exactly what you are going to get. After being at my previous clinic and feeling like I was just being sold pointless add-ons that didn’t make logical sense, I found it such a breath of fresh air that Aria are very relaxed about invoicing and don’t hound you.
After just one transfer at Aria, I received my positive result. Even if I hadn’t received a positive result, I would recommend this clinic to ANYONE looking for quality fertility treatment. Fertility treatment is hard enough and we all deserve the best consultants and service. I wish I had moved earlier!
I was treated by Dr Amanda Tozer and she is brilliant. I have never seen a doctor more excited about good results than her.
Unlike other clinics in London, at Aria you are guaranteed:
1. upfront transparency on treatment and prices. There are no hidden fees. There is no promised miracle. They are very transparent on efficacy, expectations, science of it all and prices.
2. Consistent care. This is amazing and surprisingly rare in London. At Aria you are always seen and examined by the same doctor. That is such an important one. Treatments can be so overwhelming and meeting the same friendly face goes a long way.
3. The nurses are so sweet, positive and caring.
4. Ruth the clinic manager is the best. She is so responsive, attentive and kind.
5. They really respect your privacy and the clinic is designed to make you feel as comfortable as possible during the process.
6. They never make you wait. I don’t think I was ever more than 5 mins in the reception. I actually arrived bit earlier in a couple of occasions and they were ready for me.
I saw several London clinics before deciding for Aria and they were really differentiated with their approach. No other clinic made me feel as safe and cared for as Aria.
I would highly recommend.
I absolutely cannot recommend Aria fertility highly enough. After having an extremely poor experience at another very well known clinic, we were recommended to Aria. Luckily we got an appointment to see Dr Tozer straight away and immediately saw what an amazing, friendly, HELPFUL place the Aria is. Any question you have is answered immediately with a kind and informative answer. Ruth gets back to you right away and goes above and beyond to help any request. Dr T is helpful, friendly, and calming. I can’t write enough good things and I feel very grateful to have ended up in their care. Special thank you to Dr Tozer and Ruth who made the whole process incredibly easy and the amazing happy helpful nurses who always have a smile on their face and will hold your hand if you need it. I think Aria price very fairly too. If you are starting out at a fertility clinic then do not hesitate that this is the best clinic out there!
When we started out on our fertility journey, I was so overwhelmed and confused by the amount of choice. We were recommended Aria by an NHS consultant and as a newish clinic at the time, with limited stats, decided to take a ‘risk’. From our first appointment with Dr Lavery, it became quickly apparent it wasn’t a risk at all. The clinic itself is clean, modern and benefits from the most up to date equipment. Dr Lavery and Dr Carby’s knowledge and care was outstanding throughout and we always felt in great hands. The nurses are amazing and so compassionate – going into every procedure I felt so cared for and there was always someone there to hold my hand if I wanted it. The communication at the clinic was excellent and I was always able to speak with a nurse or embryologist without delay.
From a practical point of view, I was able to schedule appointments easily which enabled me to continue working throughout my treatment.
I am now fortunate to be holding my 2 month old son and will hopefully be back for a sibling round in the future. Thank you Team Aria :-)
Outstanding care. All the staff are so friendly and empathetic, and I felt in extremely safe hands the whole time. They took their time to explain every step of the way and they did so with patience and care. The clinic itself is spotless and comforting. Highly recommend.
Our time at Aria was simply put incredibly attentive. Dr Tozer and team really made sure to keep us updated with our progress and delicate care. We couldn’t be more excited to be 18 weeks pregnant. Thank you for this invaluable journey.
I felt safe and well taken care of. I just finished my second egg freezing cycle with the clinic. The staff is absolutely amazing. They made every aspect of the process clear and as comfortable as possible. The receptionists were wonderful. The nurses (Coral!) were all warm and knowledgeable. My anesthesiologists (two different ones) were both extremely kind and comforting. And Dr Carby was the perfect combination of concise, clear, kind and optimistic. She really was an amazing doctor! I highly recommend this clinic and it’s staff over and over. Wonderful people and science!!!
As a healthcare inspector and qualified midwife of over 10 years, I carefully selected Aria for treatment against a strict set of criteria and high quality standards that I am lucky enough to be familiar with in my professional roles. These included things like clinic success rates, safety checks, governance and cleanliness.
Aria is a really wonderful, calm and relaxing environment and it feels like you are walking into a Soho House or an elegant spa! But of course the most important thing is the kind care and attention you will receive from the team.
I saw Dr Tozer in March 2023 and couldn’t have felt more taken care of. Dr Tozer took the time to explain everything carefully and discuss options with me. The process was made very simple and easy. I have complete confidence in the care and information provided, and I’m sure you will, too.
Our experience with Aria has been really great. Dr Amanda Tozer always made us feel comfortable and positive. Our experience with her expertise was very reassuring. A special shout out to the admin and nurse team for all the help and timely information. Thank you
Aria is a welcoming and caring clinic, which is exactly what you need when going through something as complicated and emotional as fertility treatment. A small team of experts means that you are seeing the same faces every time you go in and can build a relationship with the team. There is a real feeling that you are in safe hands.
I’m so grateful to Aria Fertility for everything they’ve done for me. I can’t recommend them highly enough! Dr Carby really took the time to listen to what I had been through and made a plan for me based on this. I trusted her and felt looked after by all the doctors, nurses, embryologist & staff. I’m now 14 weeks pregnant and expecting a baby in August 2023!
I switched to Aria after feeling like my first clinic (create fertility) didn’t care and I was just another number to them. IVF & infertility is hard enough without having to deal with a rubbish clinic. You will not regret going with Aria, they really cared and did everything they could to get me pregnant and it finally worked! They have literally made my dream come to true.
Everyone at Aria is amazing – professional, kind and attentive.
Such a wonderful group of people who made a difficult journey so much easier. Thank you Aria – Mr Lavery and all the nurses!
We joined Aria in March this year and by August we are so unbelievably grateful and happy to say we are expecting our first child, a little girl due in May 2023. This is absolutely amazing and with a massive thanks to the team at Aria for their expertese. In particular, Dr Carby was amazing throughout. She listened and helped with every question we had and always gave us so much time, care and attention. We are also thankful to the Nurses who also gave us so much time and kindness throughout, especially when we had the egg collections. I was naturally nervous of the unknown but I can honestly say I came out with a smile every time because of their care. Especially a lady who I think is called Natalie who held my hand during the process. I would definitely recommend Aria to anyone. Thank you to all at Aria.
I can’t speak highly enough about absolutely everyone at Aria. I was fortunate to be referred by a surgeon, however understanding that women can find themselves at these clinics paying significant fees and being treated like nothing more than a number, I was still apprehensive about what to expect. My experience at Aria could not have been further from this. Literally, every interaction from start to finish involved a highly personal, informative, and seamless service, filled with genuine kindness, compassion – and of course skill. Dr Lavery, Dr Carby, Maartje, Maartje, Maartje, Ruth, Sandy – and everyone else across admin, nursing, and embryology I interacted with, were nothing short of wonderful. Truly, look no further than this caring group of professionals.
I cannot recommend dr amanda tozer enough! We travelled from cumbria for our appointments. we would travel an hour to the train station then 4 hours on the train. We had used an ivf clinic in the north east previously and after two failed rounds found dr tozer. She couldnt do enough for us. A lovely professional lady with a vast knowledge. She put a plan in place straight away and made us feel so confident. We now have a 7 month old! I cant put into words how i feel about dr tozer. I wish id found her sooner. Obviously things in london are more expensive than the north east but if id have stayed with the north east clinic id have spent alot more money on more failed rounds x
Aria Fertility, Amanda Tozer & team are the reason we’re expecting our first child, after many years of IVF elsewhere, first time with Aria & our Little girl due soon. The experience was perfect, everyone so helpful & caring & go above & beyond. Literally everyone. Amanda, Ruth, all the nurses, we can’t thank you enough. The patience & expertise could not have been better!
A doctor friend kindly recommended Stuart Lavery to me. Following my recent experience (egg freezing), I could not recommend him more highly.
I was extremely anxious about the process, but everyone went out of their way to put me at ease and answer questions promptly (no matter how stupid).
Their excellent results speak for themselves, but it was the personal touches that made all the difference. The staff at Aria genuinely care about patients and will go the extra mile.
Stuart Lavery and Anna Carby are exceptionally talented, kind doctors and I cannot thank them enough. Equally, I’m so grateful to the reception team (Ruth and Paul) who always greeted me with a smile and kind words, the wonderful nurses (Maartje, Coral and Emily) to whom I remain indebted for their support and care (Maartje really was one in a million and went above and beyond) and the theatre nurse (Natalie) who calmed me down on the morning of the procedure and even went as far as offering to plait my hair when I didn’t have a tie.
Aria is a very special place, where you will feel like family from the moment you step through the door.
A huge thank you again to everyone for all of your kindness, wisdom and support!
I cannot recommend the team at Aria more highly. They are kind, compassionate and supportive. On numerous occasions they went above and beyond, far exceeding my expectations. I always felt they had my best interests at heart, with no hidden agenda. Friends who have had treatment at other clients have reported feeling exploited and treated like cash cows. This is far from the personal and considered approach taken by Aria. I went into treatment as informed as I possibly could so I could advocate for myself but my anxiety was never realised, I could trust the team at Aria which took a burden of responsibility off my shoulders. From Ana, Sandy and Paul at reception, to the clinic manager Ruth, the nurses Maartje, Emily, Nat and Coral, they were efficient, thorough and kind. My consultant, Amanda Tozer, was warm and guided me through each and every step. She patiently answered every one of my questions (of which there were many!) so I felt informed. Xavier Gonzalez was put on this earth to be an embryologist and I cannot express how wonderful he is, nor the depths of my gratitude to him and his team for their skills in the laboratory and with me as a patient. It would have been a different experience entirely if I had not had Xavier guiding me through. I am not yet ready for a transfer but can honestly say, whatever the outcome, I will always feel indebted to the team at Aria for all they have done for me. There is no escaping the enormity of IVF but I felt they were as invested in my outcome as much as I was which meant a great deal to me, particularly as a solo patient. I have had fertility treatment at 2 other clinics and the difference was night and day. I hope my recommendation can help others find this fantastic clinic so they too can have the best experience possible with these extraordinary professionals. Thank you Aria!
I simply cannot recommend Aria Fertility enough! From start to finish myself and my partner were looked after with impeccable care and were fully supported through our IVF process. No question was too small and there was always someone at the end of the phone line if ever I was worried or unsure about something. The clinic itself has a lovely feel to it – extremely welcoming and relaxing, given the circumstances! Dr Tozer was our doctor throughout and I highly recommend her. She is so kind and warm, making the whole experience feel so positive. I was initially very nervous about the IVF process and so I feel extremely lucky to have come across Aria who all work together amazingly as a team and customer service goes above and beyond. We are over the moon that we are now expecting our first baby after our first round of IVF. THANK YOU ARIA FOR EVERYTHING!
A friend recommended Amanda Tozer to us. From the moment we stepped into her office, we were met with warmth, genuine positivity and her wealth of expertise was second to none. We had continuity of care with Amanda, from the beginning to the end of our treatment, which was much appreciated having previously attempted to navigate our way through the NHS system. Being able to book appointments through the wonderful Ruth, easily, was hugely appreciated and alleviated much anxiety. Additionally, we had scans at 6.5 and 9 weeks, which I fully recommend, as Amanda’s expertise was very reassuring. We felt very cared for by Amanda, and cannot recommend her highly enough!
Fertility is a reality with plenty of couples struggle, and the least that you wish to have is continuous support, empathy, professionalism, and highly skilled team. Aria is all of those. From the receptionist to the consultants, the nurses, and the embryologists, we never had a negative esperienze during our ten months journey. I wish that all the people seeking for pregnancy could have our same experience.
I knew nothing about egg freezing, but what I have heard from friends of friends and google. I was really scared about asking more. What if I wasn’t a candidate? What if I couldn’t afford it? What if reacted bad to hormones? Would it be painful? And the list went on.
A friend convinced me to ask experts at a clinic. I chose Aria, as she had her eggs collected and frozen there and highly recommended it.
I am glad I did.
The clinic is beautiful and central. They have an amazing team of experts who not only are great at what they do, but they are also warm and friendly.
I met the doctors, nurses and embryologists and they all answered all my questions through every stage of the process in a way I could understand and digest.
I have no family in the UK, so the process can feel scary and lonely some times, yet the team at Aria took care of me like a close friend would do. And I will be forever grateful for that.
Eggs were safely collected and frozen. I wouldn’t have trusted anyone else to take me through this journey.
I’ve just completed my first cycle of egg freezing at Aria and I couldn’t have had a more positive experience or felt in better hands. From the beginning of the process Paul and Rob were so accommodating to meet me and ensure I was fully informed and all was and clear before embarking on treatment. Dr Carby, Emily and Maartje were the kindest, most knowledgeable and empathetic team when it came to managing the treatment and guiding me through the process. Thank you to all for making something that could have felt daunting totally empowering and positive.
The team at Aria are incredibly caring, professional and skilled. I whole heartedly recommend them for fertility treatment. I felt extremely well looked after by the consultants, doctors and wonderful nurses, they are well organised, take their time to explain things clearly and are very quick to respond to any queries I had over email or phone. The location is brilliant in central London and the clinic is beautifully designed and spotlessly clean. I felt very well supported – medically as well as emotionally! Thank you so much Dr Lavery, Dr Carby, Maartje, Emily, and the nurses who took care of me in surgery – hugely appreciated!
Top class fertility service from start to finish. The entire staff were attentive, knowledgable and really impressed us with their emotional intelligence. Always on hand to answer any questions, however silly. Couldn’t recommend Amanda and her team more highly. Hugely appreciative for all the help and support. Will and Polly
I just completed my first cycle of egg freezing with Aria Fertility and I’m so happy that I found them! Dr Amanda Tozer is so energetic with a great positive attitude. With her words and attention, she gave me all the confidence that I needed to go through this treatment. The nurses Maartje, Emilie, Coral and the admin team have always been super quick to respond to my emails. Special thought to Natalie who held my hand during the procedure:)
Thank you again Dr Tozer and the team for your support and hard work.
My experience with Aria was second to none. Not only does the clinic make you feel relaxed the moment you walk in but the Dr’s and nurses are so knowledgeable they really make you understand the process in a professional and friendly manner. The consistent and reassuring guidance makes what can be an incredibly stressful journey not too daunting. I have had many friends go to different clinics in London for egg freezing and IVF and having compared our notes, everyone has wished they had gone to Aria after hearing my experience.
I just had my egg elections with Aria. The team are amazing. Dr Anna Carby, Coral and entire nurses team made my whole process much easier and enjoyable.
The clinic operates in a really professional manner and puts my needs in the first place. I’m so glad that I found them.
I could not have asked for a better group of professionals. I was very hesitant about undergoing treatment but on my first appointment with Maartje, I gained the confidence I needed to get started. She is the most professional, diligent and caring nurse i have ever met. I also had the pleasure of meeting Nathalie who held my hand during my procedure and always made me smile. The embryologist, Francisca, kept us informed and demonstrated a high level of care. Dr. Anna Carby was very kind and re-assured me every step of the way. I just wish I could use Aria for other health concerns in life as they have been simply the best. Finally, I should also mention the Admin and Finance team. I had a really bad experience in another clinic where I was charged twice and chased for appointments that had happened. But this is something I did not need to worry about with Aria. They were impecable, trustworthy and very personal in every way. THANK YOU!
We have known Mr Lavery for a number of years (he helped us get pregnant with our daughter) and have always had enormous respect for his knowledge and honesty (and patience in answering all our questions). We were thrilled when we heard he was opening a new clinic that would have a patient centred approach. Having undergone tests and treatments at other clinics previously, it was so nice to go to a place where everyone knows you and there is continuity of care. We are now 16 weeks pregnant and have been recommending Aria to everyone we know!
I couldn’t recommend Aria Fertility enough, not only am I ecstatic with our results but the care, support and personal touches we have received from start to finish I could not fault. The embryologist team, to the lovely nurses to of course Dr Amanda Tozer. You’re all amazing! All the best Carly & Adam
Best clinic so far ;) Amanda is an excellent fertility specialist and Xavier is an amazing embryologist. I would recommend Aria to all my friends .
From the moment I stepped through the door right through to getting my HCG bloods taken, every single member of the team made me feel very welcome, a priority, and in safe hands. The team at Aria have a very special bond with patients, professional, yet personal, and that is everything you except from such a facility. Going through any kind of fertility treatment can be dauting and even more so when doing it solo. It was so comforting being here in this nurturing environment where everyone in the team from the nurses to the embryologists were vested and fully committed to ensuring the best possible outcome for the patient. I felt this every step of the way and very quickly developed a strong and trusting relationship with the team. The advice and care given was second to none. I really felt like I was in the best hands and everyone there was rooting for a successful outcome, coaching me every step of the away along my fertility journey which included 3 IUIs and a successful IVF. I have, and will continue to recommend Aria Facility to friends and family as I truly believe the team Dr Lavery has at Aria is top quality with extremely professional and talented staff, every single one of them. I am enormously grateful for the gift they have given me.
We had 2 IVF cycles at Aria and the 2nd resulted in a pregnancy!! I followed Mr Lavery from his NHS clinic at Hammersmith Hospital and have never looked back. The clinic and Mr Lavery provide exceptional person centred care that far exceeded the previous clinic we were with and we were very satisfied with all aspects of our care and we would have no hesitation in recommending them. From the consultants, clinical director, (Rob) embryologists, nursing staff (Emily, Maartje and Natalie) to admin staff they are all wonderful and we will be eternally grateful.
Amanda Tozer and her team are fantastic. The embryology department and in particular the senior embryologist Xavier Viñals Gonzalez were second to none – detailed and well thought through advice, which was very tailored. We felt that everything was being done that could be done. Aria’s approach to billing was transparent and flexible – there was a better overall understanding of cost and Aria accommodated a bespoke approach to the relevant situation. We felt taken on the “journey” with the team and were consulted at every stage, having been armed with all the necessary information to make decisions. We couldn’t praise the clinic more highly.
We’re leaving this review (purposefully) before we fully know the outcome of our treatment. It’s not really possible to have 100% success but what we can say is that we were always treated with privacy, dignity and great care by the entire staff at Aria. They were also clearly an excellent team of doctors who took great care over some special requests and circumstances that we had, and we recommend them really warmly to anyone looking for a private facility in which to do IVF.
Very good clinic, and Mr Lavery is the best fertility specialist in London. Very approachable, great communication and super friendly. I strongly recommend this clinic. Robert Smith, the Clinic Director was very helpful as well and quick to reply to all our questions.
Thanks to Aria, I’m pregnant for the first time! We did IVF/ICSI. My husband and I have been so impressed with Aria’s professionalism, personal attention, warmth and responsiveness. They are always available whenever we call or email with questions. We feel lucky to have found this team of experts. Highly recommend.
Excellent care provided by the team, each member is friendly and kind. The care provided is very individualised, you will not feel like a number there. Great embryology team, very professional and positive. All in all, a lovely environment. Would recommend this place to anyone.
Mr Lavery was recommended to us by friends who successfully had IVF. We first had contact with him at hammersmith hospital, and are now under his care at Aria Fertility. He is always friendly, and responsive, and gives thoughtful and considered advice, to help us find the right path for us.